CHATFUSION.CLOUD / AI PATIENT ASSISTANT FOR HOSPITALS

hello.

I'm the assistant that answers your patients day and night, in Nepali and English.

Visiting hours, departments, test preparation, appointments. I answer from your hospital's own information, and I hand patients to your staff when a person is needed.

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नमस्ते!
What are the visiting hours? भोलि कार्डियोलोजी OPD खुला छ? How do I prepare for an ultrasound? Doctor kati baje aaunuhuncha? Move my appointment to Friday रिपोर्ट कहिले आउँछ? Do I need to fast before a blood test?
FEATURES, BUT AS A CONVERSATION

Interview your next front-desk hire.

HOSPITAL

Can you answer only from our own information?

CHATFUSION

Yes. Every answer comes from your FAQs, policies and preparation guides, and I show the source with it.

HOSPITAL

Most of our patients speak Nepali.

CHATFUSION

मलाई नेपाली आउँछ। English too, and Nepali typed in English letters.

HOSPITAL

What if someone asks you for a diagnosis?

CHATFUSION

I don't diagnose or prescribe. If a patient describes urgent symptoms, I tell them to get emergency care right away.

HOSPITAL

Can you book appointments?

CHATFUSION

Book, reschedule or cancel, using live doctor availability from your scheduling system.

HOSPITAL

And when you don't know the answer?

CHATFUSION

I say so honestly, and pass the patient to your staff with the whole conversation. Your admins also see what patients ask most.

HOSPITAL

You're hired.

Two months in, the phones got quieter.

Measured at a private hospital in Kathmandu Valley, two months after launch.

45% of patient questions resolved with no staff involved
−55% calls to the front desk
1 in 3 conversations happen outside office hours
2→0 minutes on hold. Answers arrive in seconds.

Live in three messages.

  1. 01

    "Here's our information."

    You share FAQs, department details, policies and preparation guides. We connect your scheduling system.

  2. 02

    "Let's test it."

    We set the safety rules and test ChatFusion on real patient questions until it meets your accuracy target.

  3. 03

    "We're live."

    ChatFusion goes on your website. We review answers every week and keep your information current.

PRIVACY & SECURITY · RUNS ON AWS

What's said here, stays here.

ChatFusion runs on Amazon Web Services with Amazon Bedrock, using the security controls healthcare and banking organizations rely on.

  • Never used for training Conversations are not used to train AI models.
  • Encrypted everywhere In transit and at rest, with keys managed in AWS KMS.
  • Guardrails built in Personal details are masked, and every answer is checked against its source.
  • Access you control Staff sign in with multi-factor authentication, and every access is logged.

your turn.

Hi ChatFusion, I'd like a demo for my hospital…

A 30-minute demo, using your own hospital's information. Or write to sales@chatfusion.cloud